Website Randall + Hurley

POSITION SUMMARY

Randall & Hurley, Inc. is the largest TPA firm in the Inland Northwest, providing high-quality, high-touch retirement plan recordkeeping and administration. We are passionate about providing value to our clients and maintaining enduring relationships.

We are seeking a full-time bilingual Spanish speaking customer services representative with a desire to help our participants achieve retirement success.  We currently have this opening in  our Liberty Lake Washington location.

DUTIES AND RESPONSIBILITIES

  • Respond to inquiries from retirement plan participants.
  • Educate participants on the benefits of available options.
  • Perform accurate data entry in multiple software solutions.
  • Support activities as needed for client accounts.
  • File and archive records
  • Provide front desk coverage when needed (answer phones, prepare/route large volumes of mail, etc.)

MINIMUM SKILLS AND REQUIREMENTS

  • Excellent Spanish communications skills (both written and verbal), diplomacy and tact.
  • Dedicated team player
  • Strong attention to detail
  • Ability to successfully organize, prioritize and manage multiple tasks simultaneously.
  • Strong computer skills, including the ability to navigate the Internet.
  • Familiarity with MS Office (Word, Excel & Outlook)
  • Superior problem-solving skills
  • Commitment to excellence in client experience
  • Enjoy working in a fast-paced environment.

To apply for this job email your details to klanger@randall-hurley.com